Q:
How current are the publications listed on your
site?
A: Many publications
are updated annually. If there is a question about a particular
publication, please contact us via email - info@practicesupport.com
or phone 800-967-7790.
Q:
How can I place my order?
A: You can place
your order online using a credit card. You can call our
office toll free at 800-967-7790 or fax your order to us
at 816-478-8914. To download a blank order form, click
here.
Q: What
methods of payment do you accept?
A: We accept Visa,
MasterCard, Discover and American Express for purchases
made online. You may mail payment in the form of check,
cashier's check or money order to our office:
Practice Support Resources, Inc., 4230 Phelps Rd, Suite
M, Independence, MO 64055. To download a blank order form,
click
here.
Q: How
are publications shipped?
A: Books are shipped
by common carrier ground delivery unless next day is requested.
Q:
How soon will my order ship?
A: Orders generally
ship the same business day if it is submitted prior to 3:00
pm CST. Orders placed after 3:00 pm CST or on a weekend,
ship the following business day.
Q: How
are shipping charges calculated?
A: Ground shipping
charges are based on a price table as follows (Expect delivery
in 3 - 5 business days)::
| Subtotal Amount |
Shipping
Charge |
| $10 to $24.99 |
$5.95 |
| $25 to $49.99 |
$9.95 |
| $50 to $74.99 |
$10.95 |
| $75 to $99.99 |
$12.95 |
| $100 to $149.99 |
$13.95 |
| $150 to $199.99 |
$15.95 |
| Over $200 |
$19.95 |
Q: What
if the book is not what I need? Can it be returned?
A: We honor returns
on all publications except a few books which are indicated
on the web pages. Our return policy is:
1. Publications must
be returned within 21 days of their delivery.
2. Return shipping and charges are
responsibility of buyer.
Returns should be shipped via UPS, Fed Ex, or USPS Priority
Mail.
3. A full credit or refund will be applied
minus shipping charges if returned in original condition.
4. A restocking charge may apply if:
(a) Product returned is not in original
condition
(b) Product is returned after 21 days
(c) Three or more different products are returned
Standard copyright applies to all publications. No part
of any publication may be photocopied, reproduced, transmitted,
stored or retrieved in any form or by any means, except
as allowed by law, without the expressed written permission
of the publisher.
Q: Are
there discounts if I purchase multiple copies?
A: Discounts apply
to the purchase of five or more of the same item. Call 800-967-7790
for details.
PRIVACY - PSR is committed
to respecting your privacy. Information obtained through
this website bookstore is used to complete on-line transactions
and ship your products.
Information that you submit through this
store will not be sold, leased or disclosed to other parties
other than is necessary to complete your order.
To prevent unauthorized access and ensure
the correct use of information, we follow managerial procedures
to safeguard and secure the information obtained on-line
from
e-mail and website order pages. This site is secured by
GeoTrust.
Any changes to these Security and Privacy
Policies will be immediately posted to this website. If
you have any questions or concerns about these policies,
please e-mail info@practicesupport.com
or call 816-478-8766.
